FAQS

A: KSG World Store is an online marketplace where you can find a wide range of Garments from various categories such as Kids, fashion, men’s, women’s Clothing Tshirts, Jeans, and more.

A: We currently accept JazzCash /COD/ Bank Transfer as a payment methods for all purchases made on our store.

A: To pay using JazzCash, follow these steps:

1. Select the products you wish to purchase and proceed to the checkout page.
2. Choose the “JazzCash” option as your payment method.
3. You will be redirected to the JazzCash payment page.
4. Enter your JazzCash account details and authorize the payment.
5. Once the payment is successful, you will receive a confirmation of your order.

A: No, there are no additional charges for using JazzCash as a payment method on KSG World Store. However, please note that any applicable transaction fees or charges from JazzCash itself may apply.

A: Yes, JazzCash employs industry-standard security measures to protect your payment information. Your financial data is encrypted and transmitted securely, ensuring the safety of your transactions.

A: Once a payment is made through JazzCash, the order cannot be directly canceled or modified. However, you can reach out to our customer support team for assistance, and they will guide you through the available options.

A: In the event of a refund, the amount will be credited back to your JazzCash account. You can use this balance for future purchases on KSG World Store or transfer it to your bank account, depending on JazzCash’s policies.

A: Refund processing time can vary depending on various factors. Generally, it may take 5-10 business days for the refund amount to be credited back to your JazzCash account.